Shipping policy

Shipping policy

Processing times are separate from the shipping times they see at checkout. 

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Most of the items are shipped with Priority Shipping from UPS with door to door service and signature required. Packages within Germany will be shipped using DHL. All packages are fully insured before shipping them. 

International Shipping

I offer international shipping worldwide. If you have any specific question about your country let me know and we can find the best option for you. 

Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Nithya Swaminathan Fine Art is not responsible for these charges if they are applied and they are your responsibility as the customer.

Incorrect Shipping Details

Nithya Swaminathan Fine Art is not responsible if the address is incorrect or in case of missing information. In case the shipping information needs to be changed, please contact me at nithya@nithyachander.com immediately, so that  I can update the details BEFORE your order is processed. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from me which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you have any doubt about the tracking status, please contact me at nithya@nithyachander.com with your name and order number, and I will look into it for you.